Emergency Assistance

Breakdowns and incidents supported around the clock.

Your day is going along great when out of the blue one of your operators reports an incident. Now what? Latium's helpful, friendly staff is prepared for the unexpected with its 24 hour/7 day a week client care centre.

If your fleet uses Latium's GPS system, the call centre will be automatically notified about the incident through the custom software and monitoring. Either way, help is here. And that's a reassuring thought.

Here's what Latium can do for you:

  • Upon being notified about a serious incident - either by you or the L2 GPS tracking device - Latium will immediately contact you and the driver. Latium staff arrange to have a vehicle delivered to the site or your company location to pick up the disabled vehicle, leaving behind a temporary replacement.
  • Once Latium has the vehicle, we will evaluate the damage and provide an estimate of the repairs and options available to you.
  • Latium can also coordinate the incident with your insurance company.
  • Once the vehicle has been repaired it is returned to you.
  • Best of all, Latium can save you money. Latium's customers report saving an average of 52% on the costs of repairing vehicle body damage.

What could be easier? Please contact Latium today to manage your fleet requirements.